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Service Receptionist


FORD
Houston, Texas

Posted On: October 16, 2013

PURPOSE OF POSITION

The Service Receptionist will hospitably greet all clients and operate switchboard to relay incoming, outgoing, and interoffice calls.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

Understands and follows the receptionist process

Performs clerical duties such as typing, proofreading, data entry, filing, photocopying, faxing, and sorting mail

Receives visitors, obtains name and nature of business

Updates telephone directory

Directs clients to lounge, and refers clients to appropriate personal for vehicle status updates

Diffuses client concerns and directs to the appropriate member for assistance

Attends department meetings

 

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

 

CERTIFICATES, LICENSES, REGISTRATIONS (Including Driver's License)

None required.

 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to walk. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and ability to adjust focus.

HOURS:

Monday – Friday 8-5


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